Welcome to Whiskers and Wellness Mobile ("we," "our," or "us"). By accessing whiskersandwellnessmobile.com or using our services, you agree to the following terms and policies. Please read carefully.

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1. Mobile Vet Tech Services

We provide non-veterinary, professional vet tech care including nail trims, ear cleaning, anal gland expression, medication administration (as prescribed by your vet), and more. We do not diagnose, prescribe, or perform surgery. Always consult a licensed veterinarian for medical advice or emergencies.

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2. Pet Sitting & Transportation

We offer pet sitting for all species—furred, feathered, or scaled—including those with medical needs. Transportation is available for grooming, boarding, or veterinary visits. We require accurate, up-to-date pet information to ensure safety. We reserve the right to refuse service if safety concerns arise.

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3. End-of-Life & Grief Support

We provide compassionate end-of-life assistance and grief support. These services are not a substitute for licensed veterinary or mental health care.

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4. Client Responsibilities

You agree to:

• Provide accurate health and behavior information.

• Maintain valid veterinary care and vaccination records.

• Ensure a secure environment for your pet during visits.
   

5. Liability

Whiskers and Wellness Mobile is insured and committed to safety. However, we are not liable for:

• Pre-existing conditions or undisclosed behavioral issues.

• Incidents due to acts of nature or events outside our control.

• Injury or death from causes beyond reasonable preventive action.
   

6. Payment & Cancellation

Payment is due at the time of service unless arranged in advance. Cancellations made less than 24 hours in advance may incur a fee. Late payments or returned checks are subject to additional charges.
 

7. Website Terms of Use

Content on this website is for general information and subject to change. Unauthorized use of content, images, or branding is prohibited.
 

8. Privacy Policy

We value your privacy. This policy explains how we collect, use, and protect your personal information:
 

Information We Collect

• Name, address, email, and phone number

• Pet details (name, species, age, medical info)

• Service history and appointment preferences

• IP address or browser data (for website analytics)
   

How We Use Your Information

• To schedule and provide requested services

• To communicate about appointments or updates

• For internal record-keeping and legal compliance

• To improve website experience and marketing
   

How We Protect Your Information

We implement security measures (encryption, access controls) to safeguard your personal information. We do not sell, trade, or rent your data.
 

Sharing of Information

We only share data:

• With your consent

• As required by law

• With service providers (e.g., insurance or vet partners) under confidentiality
   

Cookies & Analytics

We may use cookies or analytics tools (like Google Analytics) to track site performance. You can disable cookies through your browser settings.
 

Your Rights

You may request to access, update, or delete your personal information by contacting us.
 

9. Changes to This Policy

We may update our terms and privacy policy periodically. Any changes will be posted on this page with a revised date. Continued use of our website or services indicates your acceptance.
 

10. Contact Us
 

Questions? Please reach out to:

📧 whiskersandwellnessmobile@gmail.com
📞 tel:281 900 1966
📍 Based in Kingwood, Tx
🌐 www.whiskersandwellnessmobile.com